Legal notice

Legal Notice

AURZART MUSIC PVT LTD
Website: https://aurzart.com
Last updated: 19 October 2026

1. Business Information

This website is owned and operated by AURZART MUSIC PVT LTD, a company based in Bengaluru, Karnataka, India.

Business name: AURZART MUSIC PVT LTD

Business address:
2nd Floor, Survey No. 86,
Kristal Commercial Complex, Hosa Road,
Kasavanahalli, Bengaluru,
Karnataka 560035, India.

Email: hello@aurzart.com
Phone / WhatsApp: +91 73384 57777
Website: https://aurzart.com

2. Website and Business Activities

Aurzart operates an online and physical music store offering musical instruments, electronic musical equipment and accessories.

The company also provides music education, practice room rentals, rehearsal facilities and related services.

Product purchases, academy enrolments and facility bookings are governed by the applicable terms and policies published on our website.

3. Intellectual Property

The Aurzart name, brand identity, original website content, product photography, graphics, written materials and other original creative works are protected by applicable intellectual property laws.

Third-party trademarks and copyrighted materials remain the property of their respective owners.

Unauthorised commercial reproduction or use of protected Aurzart content is prohibited, except where permitted by law.

4. Product Authenticity and Return Verification

Aurzart takes reasonable measures to maintain product authenticity, accurate order fulfilment and fair return and replacement procedures.

Returned products may be inspected to verify their brand, model, identifying features, condition and correspondence with the original purchase.

Where a returned item appears to differ materially from the product supplied, Aurzart may request additional evidence and investigate the discrepancy.

Where supported by evidence, suspected product substitution, deliberately false claims or other fraudulent activity may be reported to the relevant marketplace, payment provider or competent authorities, in accordance with applicable law.

Genuine customer complaints, manufacturing defects, transit damage and legally valid return or refund requests will be handled fairly.

Nothing in this notice limits customers' statutory consumer rights.

5. Website Information

Aurzart makes reasonable efforts to maintain accurate and current website information.

Product specifications, prices, availability and service details may change.

Material errors affecting customer transactions will be addressed in accordance with applicable law.

6. Third-Party Platforms

Aurzart products may also be sold through third-party marketplaces, including Amazon India.

Orders placed through third-party marketplaces are additionally subject to the applicable marketplace procedures and policies.

Aurzart may submit supporting documentation or raise disputes through authorised marketplace channels where necessary.

7. Applicable Law

This website and the business activities described in this notice are subject to applicable Indian law.

Nothing in this notice restricts access to any consumer protection remedy or competent legal forum available under law.

8. Customer Support and Legal Enquiries

For legal enquiries, customer complaints, suspected product substitution or other business-related concerns, contact:

AURZART MUSIC PVT LTD
Email: hello@aurzart.com
Phone / WhatsApp: +91 73384 57777

Customer grievances will be handled through Aurzart's designated grievance redressal process.

Questions about this policy?

Our team is happy to help with orders, warranty and service.